Professional Services

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Professional Services

Maindec offers a wide range of professional services covering a host of hardware and software platforms. These systems include OpenVMS, Tru64 Unix, Solaris, Microsoft Windows, Microsoft Back Office, Cisco Networks, Oracle Databases & Web development.

Common Microsoft Services Include:-

Windows Server 2008
Active Directory architect, install and support
Windows DNS setup and support
Windows Server 2003/2008 licensing
Windows Server 2008 high availability solution
Windows Server 2008 DFS setup and support
Exchange Server 2003/2007/2010 Messaging Solution

Install, upgrade and support Microsoft Exchange 2003/2007/2010 solution
Upgrade from older versions of Exchange
Backup and restore services
Server migration
Mailbox migration
Active Directory integration troubleshooting
Outlook Web Access (OWA) setup and support
Microsoft SQL Server 2005 and 2008 Solutions

Our methodology works as follows on a typical Microsoft Exchange Project:-

Assessment & Availability Review. This phase provides the strong foundation for a smooth migration. We work closely with you to understand your project criteria, business objectives, and system and application uptime goals. Your Maindec Professional Services team then conducts a readiness assessment that gathers detailed information about all key areas of your current technology infrastructure and messaging environment. A thorough analysis of this profile identifies specific changes that need to be made to prepare your enterprise's IT infrastructure for Windows® 2008 and Exchange Server 2010.

Prerequisites

As experts in continuously available computing, we cover a complete scope of prerequisites for robust operation, including the communications infrastructure, network services, and directory services. Findings, impacts, risks, conclusions, and recommendations are documented in a full report presented to you at the end of this study.

Design & Planning.

Using results of the Assessment & Availability Review, in this stage we develop an architecture and design plan for your Exchange deployment. Specifications vital to your project are detailed: Windows 2000 / 2003 Active Directory design, naming conventions, security measures, server roles, and Exchange application architectures for messaging, collaboration, and conferencing. Our complete recommendations extend to server configuration, server, data, and network sizing, and solutions architecture. An in-depth project plan provides the blueprint that will guide your implementation.

Implementation & Integration.

This engagement builds upon prior phases with hands-on implementation of your Exchange 2000 / 2003 environment. Our experts typically first perform an implementation pilot on a regional level, which supplies proof of concept in addition to an opportunity to further optimize the design. We then work with you to accomplish a full-scale rollout of your production application, which usually includes communication strategy, client installation, and help desk training.

Final documentation

This covers operational procedures - such as systems management, disaster recovery, and service pack upgrades - for maintaining the Exchange deployment over the long term.